PRIVACY POLICY

The House of MizDragonfly ("MizDragonfly," "we," "us," or "our") is dedicated to protecting the privacy and personal data of our collectors, clients, and visitors. This Privacy Policy outlines how your personal information is collected, utilized, and safeguarded when visiting or acquiring works from mizdragonfly.com and mizdragonfly.ca.

1. Information We Collect

When you interact with the House of MizDragonfly, we collect relevant information to fulfill acquisitions, provide white-glove concierge services, and curate your experience:

  • Acquisition & Order Details: When acquiring fine art editions or jewelry, we collect your name, billing address, shipping address, payment confirmation, email address, and phone number to coordinate custom fabrication, secure delivery, and insurance documentation.

  • Device & Browsing Telemetry: As you navigate our site, we automatically receive your device’s IP address, browser type, operating system, and interaction metrics to evaluate site performance, optimize display fidelity, and maintain platform security.

  • Direct Communications: Inquiries submitted via our concierge service, VIP preview registrations, or private newsletter subscriptions are retained to support your ongoing collector relationship.

2. Purpose & Legal Basis for Processing

We process your data strictly under the following legal frameworks:

  • Contractual Fulfillment: To process transactions, craft bespoke artwork, and manage insured courier logistics to your residence.

  • Legitimate Interests: To prevent fraudulent acquisitions, safeguard platform infrastructure, and refine our curatorial presentations.

  • Explicit Consent: For collectors who opt in to receive private exhibition invitations, curatorial essays, and new series release announcements. You may withdraw consent at any time via the unsubscribe link in our communications or by contacting our studio.

3. Data Storage & Shopify Infrastructure

Our digital flagship is hosted on Shopify Inc., which provides the secure e-commerce architecture facilitating our client services. Your data is stored within Shopify’s protected data repositories and encrypted behind enterprise-grade firewalls.

  • Payment Card Security: Direct payment transactions are encrypted using the Payment Card Industry Data Security Standard (PCI-DSS Level 1). Payment card credentials are never stored on our private servers; they are handled solely by accredited payment processors (Visa, Mastercard, American Express, Apple Pay) for transaction settlement.

4. Third-Party Service Providers & Global Logistics

We only share client information with trusted third-party partners to the extent required to perform essential services:

  • Logistics & Art Handlers: Secure couriers (e.g., FedEx, DHL, UPS) receive shipping and contact details strictly to fulfill insured delivery and signature verification.

  • Cross-Border Transfers: Because our studio and logistics partners operate globally, client data may be processed in jurisdictions outside your country of residence (including Canada and the United States). Such transfers are governed by recognized standard contractual clauses and legal compliance safeguards.

5. Cookies & Analytics

Our platform utilizes functional and analytical cookies to preserve your browsing preferences, maintain cart integrity across sessions, and evaluate site engagement.

You may configure your browser settings to refuse or delete cookies; however, certain visual elements and checkout functions may not operate at full capability without functional session cookies enabled.

6. Collector Rights (GDPR, CCPA & Canadian Privacy Laws)

Depending on your country or state of residence, you maintain specific rights regarding your personal information:

  • Access & Portability: You have the right to request a copy of the personal data we hold on your profile.

  • Rectification & Deletion: You may request corrections to inaccurate personal records or the permanent deletion of your data, subject to legal record-keeping and tax compliance obligations.

  • Opt-Out: You may opt out of marketing communications at any point without impacting your order history or warranty status.

To exercise any of these statutory rights, please contact us.

7. Intellectual Property & Copyright Notice

All imagery, visual compositions, Digital Haute Couture artworks, text, bespoke graphics, and underlying code displayed on mizdragonfly.com and mizdragonfly.ca are the exclusive, copyrighted intellectual property of MizDragonfly. Reproduction, distribution, alteration, or commercial exploitation of any material without explicit written authorization from the artist is strictly prohibited.

8. Concierge & Privacy Inquiries

For questions regarding our privacy practices, data processing, or collector records, please contact the House of MizDragonfly.